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These guys are loyal and valued members of the DOC family and it made me stop to think: ‘How many…

I ask, because whenever you quiz someone as to how they ended up in cleaning, they almost always say it…

If there was ever an industry suited to online training, it is cleaning, possibly the most labour-intensive industry on the…

At DOC, we have a strong involvement in this sector and have witnessed the frustration of clients trying to balance…

Okay, so his company might be one that drives its staff pretty hard, but I have also heard that Barclays…

Congratulations to Paul Thrupp and the BCC who have led this initiative. It really does herald a brighter future for…

The number one priority this year for DOC and the wider cleaning industry must surely be the protection of jobs…

The pride in delivering a service across hundreds of locations, day after day, through hundreds of committed staff. If you…

During 40 years of working in the cleaning industry, neither I, nor the 1500 staff who make up our family…

Prior to lockdown we donned spacesuits to decontaminate buildings. During lockdown we maintained a hygienic workplace for organisations whose buildings…

Number one, we are on the front line, the fourth emergency service as I heard another colleague put it. For…

The City of London is still eerily quiet. I hear office-based workers interviewed in the media saying, ‘We’re not returning…

The aim is to give the industry a voice in Parliament, allow it to influence discussions, debate and pose questions,…

In April 2020, this legislation comes into force, and it contains one requirement that may pose a significant challenge for…

As reported in the press, did anyone see the recent article about the Chartered Institute for Personnel Development’s report on…

I was recently invited to contribute to a publication called The Parliamentary Review on the subject of best practice in…

Cleaning is often seen as the Cinderella of all support services. Carried out, in the main, when there is no-one…

Pressure continues to rise on pay rates, particularly here in London and the South East. It is becoming virtually impossible…

IT has never been easy to retain good staff in cleaning. For reasons we know only too well, cleaning is…

Not a day goes by without a reminder of how smartphones, along with the technology loaded onto them, have raised…

Last month I suggested that recruitment in cleaning was a two-part challenge. The first part was PR. I said that both…

The experiences of first Carillion, and then Interserve, have highlighted the fragility of large, low margin public sector service contracts,…

Cleaning is a low margin business, where labour costs represent around 80% of turnover. As ‘D-Day’ approaches, just how prepared…