We specialise in all aspects of sustainable cleaning, ensuring that we deliver consistently high standards, courtesy of our well-managed, fully trained, directly employed and committed workforce. This consists of areas such as:
We provide cleaning to both internal and external windows and facades. All works are carried out by fully trained qualified operatives using techniques such as;
Through our team of dedicated and trained employees, we carry out a range of specialist cleaning services, including, but not limited to:
As a company, we are committed to helping our clients identify recycling opportunities, in order to achieve 0% waste to landfill and reduce the impact on the environment. Through our approved service partners, we can provide and manage a whole range of associated activities, including:
We have a vast amount of experience in carrying out a wide range of services. Utilising our fully trained and directly employed workforce, we carry out associated services such as;
We believe in better
At DOC we are committed to continuous improvement and pride ourselves on our innovative approach towards improving our company’s performance and working practices. Through our top level management and dedicated procurement department we seek out efficiencies that will streamline our back office processes and improve our service delivery.
Each of our contracts is overseen by a company director, supported by a regional team and headed up by a senior operations manager. Each manager’s mobile device is fully equipped with a suite of software programmes, enabling them to monitor and measure compliance with your specification, whether that be in respect of health and safety, cleaning standards, proof of task completion or proof of attendance.
Our managers encourage and welcome feedback to ensure your requirements are being met. This is captured by our Learning and Development team who are dedicated to improving the quality of services we offer our clients, ensuring that our managers give you a responsive, direct and personal service that is visible and accountable.
DOC Cleaning are:
In addition to informal daily inspections, our managers use a formal quality inspection system to audit standards thoroughly.
With our Cleaning Management System, we’re able to create bespoke audits to reflect the unique characteristics and requirements of each location. Items are scored within the audit against our standards and requirements, which generates an overall performance report. This report includes any comments that have been noted during the audit, along with any photographs that have been taken.
place added emphasis on those areas of the building that are of highest importance and require a more thorough and frequent level of inspection.
As they are part of our Cleaning Management System, these results are instantly available on our Customer Portal. This provides a comparison of performance over a number of months, whilst also providing access to individual audit reports.