Case Study
Improving Efficiency Across Avison Young’s Multi-Site Portfolio
We are proud to deliver integrated cleaning and specialist services across a portfolio of Avison Young managed commercial properties in…
We believe in better
We are always looking for ways to improve how we work and the service we deliver.
Innovation is not a standalone function. It is built into our day-to-day operations, helping us work smarter, support our people and deliver better outcomes for our clients.
Our approach focuses on practical solutions that improve efficiency, increase transparency and support sustainability across every site.
Smarter cleaning through technology
We combine cleaning expertise with advanced technology to deliver better results for our clients.
From real time data tracking to autonomous cleaning equipment, our innovations are designed to improve performance, reduce costs, and create safer working environments.
Our cleaning innovations include:
Cobotic Cleaning
We use cobotic technology to support our teams and improve efficiency across commercial spaces.
Cobots carry out repetitive tasks including vacuuming and scrubbing, allowing operatives to focus on detailed cleaning. This improves productivity, maintains consistency and delivers measurable time savings on site.
DOC Engage
DOC Engage is our bespoke platform that provides real-time visibility of cleaning performance.
The platform brings together schedules, periodic works, KPIs, waste data and financial reporting in one place. Clients can track performance, monitor issues and access live updates at any time.
IoT Cleaning Technology
We use IoT technology to align cleaning with building usage.
Sensors monitor footfall and adjust cleaning frequencies based on demand, while QR code systems confirm task completion. This creates a more responsive service and improves efficiency across sites.
3D Window Cleaning Mapping
We use digital mapping technology to manage complex window cleaning programmes.
Our teams follow structured schedules with each completed section recorded in real time, providing full visibility, improved planning and consistent service delivery.
Chemical-Free Cleaning
We use stabilised aqueous ozone technology to reduce reliance on traditional cleaning chemicals.
This solution maintains high cleaning standards while improving air quality, reducing risk and supporting more sustainable operations across our sites.
Digital Task Management & Auditing
We empower our operatives and supervisors to manage cleaning tasks and carry out structured audits.
Site teams complete inspections using mobile devices, with results recorded and shared centrally. This improves consistency, accountability, and reporting.
Client Communication & Reporting
Our client engagement platform provides a secure space for sharing reports, performance data and feedback.
Clients can access KPIs, track service delivery and monitor satisfaction across their portfolio, supporting a transparent and collaborative relationship.
Sustainable Procurement & Cleaning
We take a responsible approach to the products and materials we use.
By using certified sustainable and probiotic cleaning solutions, we reduce environmental impact while maintaining high standards across every site.
Mobilisation & Transition Planning
We use structured mobilisation plans to ensure a smooth and well managed transition for every new contract.
Using digital tools, we track progress, assign responsibility and maintain full visibility throughout the process. This ensures nothing is missed and every site is set up for success from day one.
Chemical Free Cleaning Solutions
As part of our approach to sustainable cleaning, we use advanced technologies that reduce reliance on traditional chemicals.
Stabilised Aqueous Ozone
A chemical free solution that cleans and disinfects using activated water, reducing product use while maintaining high standards.
Probiotic Cleaning
Biodegradable products that continue working after application, breaking down organic matter and improving long-term hygiene.
Latest Case Studies
Read More
Case Study
Putting On A Show Behind The Scenes At Royal Opera House Purfleet
We are proud to work in partnership with the Royal Opera House. We manage operational environments behind the scenes of…
Case Study
Providing Specialist Cleaning Services For The Green Store
The Green Store represents a unique, specialist facility, requiring a carefully considered approach aligned to both its function and the…