Case Study – MyTAG

COVID-19 has hugely increased the focus on proof of compliance in the performance of cleaning tasks. At DOC, we are using market-leading compliance software, MyTAG, to reassure our clients that important tasks are being completed in line with their requirements.

MyTAG offers proof that a task, whether a deep clean, a window clean, swab testing, or any other aspect of our service, has been completed. It demonstrates compliance with legislation and regulations 24/7 at any location. The software generates accurate, up to date, cloud‑based records, with exception reporting and automated escalation, removing the need for paperwork and allowing our staff to focus on getting the job done.

We started using MyTAG in 2018 at our client’s building in Devonshire Square in the City of London, a mixed-use development of offices, retail and residential. It was already being used by the security team for proof of presence and we have since adapted the system to deliver compliance checks for washrooms and other high density populated areas managed by ourselves and our service partners.