1972
Partnership formed
in 1972 our was formed by Bob Andrews and Dave O’Connor. It has remained family run ever since
A family company with traditional values
Founded in 1972 by the late Bob Andrews and his dear friend Dave O’Connell, our company began as a small family business. Over the last 50 years, DOC Cleaning has grown into a trusted name in the cleaning industry, employing over 1,500 staff and generating an annual turnover exceeding £35 million.
The business has remained a family legacy thanks to Bob’s sons, Danny Andrews and Lee Andrews. The Andrews family is as committed as ever, with multiple generations actively involved in driving the company forward.
Despite our significant growth, we maintain our identity as an independent, family-led business, blending exceptional standards, trusted client relationships and traditional values with a passion for progress and innovation.
In recent years, we have expanded our services to cover the entire nation, building on our strong foundation in London and the Southeast. We are proud to count some of the world’s most iconic buildings in our growing portfolio.
Our clients value our warm approach and the consistent quality of our work. Many of our clients have been with us for more than four decades. From tourist attractions to corporate headquarters, our expertise spans a variety of buildings and sectors. Our unique experience is what sets us apart.
Above all, we understand that a clean building equals a more productive, profitable business. We aim to create meaningful partnerships with each of our clients to secure long-term success.
Since the beginning, we’ve been dedicated to empowering our people and local communities through training, charitable causes and welfare schemes.
In 2022, to broaden our impact within society, we developed a robust sustainability strategy, ‘Beyond Cleaning‘. Our Beyond Cleaning strategy supports the United Nation’s Sustainable Development Goals (SDGs), with long-term objectives that ensure year-on-year progress.
We regularly update our stakeholders on our initiatives, and in 2024, we published our Sustainability Impact Report with the steps we’ve taken to promote a better tomorrow. In all that we do, we are driven by our purpose to provide positive experiences and safer spaces by operating fairly, transparently and ethically.
1990
BICSc Corp. Membership
DOC’s relationship with BICSc is formed with Corporate Membership
1995
ISO 9001 Achieved
The company was awarded with the ISO 9001 accreditation, demonstrating our commitment to quality
2002
Ltd Company
After 30 years as a partnership, the company is incorporated at a limited company.
2008
Royal Warrant
It was with great pride that the company were awarded with a Royal Warrant to Her Majesty The Queen.
2014
Living Wage Foundation
Company becomes a recognised service provider of the Living Wage Foundation
2015
1,000+ Employees
Company celebrates over 1,000 people being part of the DOC family
2017
Turnover £20m +
Company turnover exceeds £20m per annum for the first time
2019
Planet Mark
Partnership with Planet Mark is formed by reporting Carbon Footprint and Social Value
2022
Celebrating 50 Years
Still family owned, the company celebrates its 50th anniversary
2022
Beyond Cleaning
Company launches their strategy, Beyond Cleaning, detailing the plan for a more sustainable future.
Our Philosophy
At heart, we’re a cleaning company on a mission to clean our client’s premises to the highest standards. We take pride in our work and place emphasis on four key elements.
Relationships
As a family-led business, we work hard to maintain long-term relationships built on trust and personal commitment. This ethos stands for both our clients and our workforce, many of whom have been with us for decades.
Excellence
We set high standards and only settle for excellence. Our operatives are trained to deliver consistent results and provide a premium experience for our clients. We listen to our clients and are committed to putting things right.
Our people
Our operatives are the face of our business. It is our duty to make sure they are trained, monitored and rewarded accordingly. We use the latest technology, such as uComply, to ensure all workers have the legal right to work.
Progress
We thrive on innovation and push ourselves to keep moving forward. We pride ourselves on using advanced solutions and regularly educate our staff on the latest industry developments. Our operations are continuously reviewed.
Purpose
To provide positive experiences and safer spaces
Vision
To become the leading cleaning company fulfilling our objective to establish long-term partnerships based upon trust, honesty, reliability and dedication
Mission
To consistently provide a high-quality service built upon long-term relationships and which fully incorporates our Company’s Values and Principles
Values
We are passionate about what we do and place emphasis on establishing long-term partnerships, delivering service excellence, developing our people and continuously improving our service.
Principles
We remain dedicated to ensuring our clients operate in clean, safe environments, making their premises more welcoming and enhancing their reputation.
Our people make our company
As a family-led business, we care about our people. We recruit honest, conscientious and reliable staff who share our values.
Our Accreditations
