We use MyCompliance, a comprehensive compliance management system, to support the safe, efficient and compliant delivery of our services across the business.
By embedding MyCompliance into our day-to-day operations, we have created a single platform for managing compliance activity, supporting our service partners and maintaining visibility across high-risk works, training and statutory requirements.
Using MyCompliance across our operations
MyCompliance plays a central role in how we manage compliance across our services. The platform allows us to streamline reporting, manage compliance-related matters and maintain high standards across all aspects of service delivery.
It also supports how we work with our service partners. MyCompliance provides a structured way to monitor performance, record feedback and address any client queries. We use the system to recognise exceptional performance while also documenting and managing any lapses in quality, reinforcing accountability and continuous improvement.
How we use MyCompliance in practice
Managing permits and high-risk works
Before implementing MyCompliance, we did not have a secure, centralised system for managing permits associated with high-risk works. MyCompliance now provides a dedicated space to manage, review and retain permit information, giving us greater control and visibility while reducing administrative risk.
This structured approach helps ensure high-risk activities are properly authorised, recorded and managed in line with agreed procedures.
Supporting training and competency management
MyCompliance has enabled us to introduce a consistent e-learning platform for employees across the business. Through the integration of iHasco courses, we now provide access to more than 60 training modules for both operational and administration teams.
Training records are stored securely and remain easily accessible, helping us track completion, monitor competency levels and demonstrate compliance during audits or reviews.
Improving reporting and mobile access
The MyCompliance mobile app allows our operations team to report on the go, improving accuracy and responsiveness. This real-time reporting capability supports quicker issue resolution and reduces delays associated with paper-based or manual processes.
Streamlined reporting has also simplified the auditing of corrective actions, allowing us to maintain clearer records and reduce administrative constraints.
Managing assets and compliance requirements
The Asset Manager module gives us greater visibility and control over vehicles and office equipment. Automated alerts for expiring items support proactive management and help prevent compliance gaps.
The Requirements module allows us to manage our Legal Register and maintain compliance with ISO 9001, ISO 14001 and ISO 45001, alongside site-specific and office-based requirements. This ensures statutory obligations are clearly tracked and consistently managed.
Delivering measurable improvements
Since implementing MyCompliance, we have strengthened our approach to competency and compliance management across the business.
The platform provides secure data storage with easy access, supporting the delivery of safe, compliant and high-quality services. As a result, we have seen improvements in safety and quality performance, reduced administrative burden and clearer oversight of employee training records.
By using a single, integrated system, we have improved consistency, accountability and confidence across our operations.
Building a stronger compliance framework
MyCompliance has become an integral part of how we manage compliance, service partners and operational risk. The platform supports our commitment to maintaining high standards while enabling more efficient, transparent and accountable working practices.
As our business continues to evolve, MyCompliance remains a key tool in supporting safe operations, informed decision making and long-term service quality.
Find Out More
DOC Cleaning is a family-owned business with over 50 years of experience delivering professional cleaning services, with a portfolio spanning cultural landmarks, corporate headquarters and commercial spaces across the UK.
As we continue to grow, we remain committed to building trusted partnerships, investing in our people and innovating for a cleaner, more sustainable future.
See here our full case study: MyCompliance Case Study
To learn more about our partnerships, check out further case studies or get in touch with our team directly.