Our Services

Providing positive experiences and safer spaces

While our core focus is delivering top-quality cleaning services, we understand that every client has unique requirements. That’s why we provide bespoke cleaning solutions tailored to meet individual needs, combining our high standards with cutting-edge cleaning science.

We continuously seek innovation and improvement, striving to exceed expectations with every project. We learn from the past and embrace new challenges to remain at the forefront of the cleaning industry, delivering outstanding results every time.

Regular Cleaning

We specialise in all aspects of sustainable cleaning, ensuring that we deliver consistently high standards, courtesy of our well-managed, fully trained, directly employed and committed workforce. This consists of areas such as:

Office Premises

Landmark Buildings and Estates

Public & Retail Attractions

Window Cleaning

We provide cleaning to both internal and external windows and facades. All works are carried out by our fully qualified operatives using techniques such as:

Water-fed pole systems

Hydraulic access

BMU’s and rope access to IRATA 3 level

Specialist Services

Our cleaning experts are certified to carry out a range of specialist cleaning services, including but not limited to:

Carpet Cleaning

Hard Floor Maintenance

External Maintenance

Sanitation Services

Our focus on sustainability extends beyond our own operations – we’re also dedicated to helping our clients. We can help our clients identify recycling opportunities to reduce their impact on the environment. Through our approved service partners, we can provide and manage a broad range of associated activities, including:

Daily/regular waste collection and disposal

One-off waste removals

Confidential waste destruction services

Recycling initiatives and activities

Supply of waste equipment

Pro-active waste management

Associated Services

We have vast amount experience in carrying out a wide range of services. Utilising our fully trained and directly employed workforce, we can carry out associated services such as:

Waste and Recycling Management

Pest Control

Washroom Hygiene Equipment

Portering Services

Event Management

Post Room Management

Disaster Recovery Services

We believe in better

At DOC we are committed to continuous improvement and pride ourselves on our innovative approach towards improving our practices. Our Senior Management Team and Procurement Team actively seek new efficiencies to streamline our back-office processes and improve our service delivery.

Account Management

Each of our contracts is overseen by one of our directors, supported by a regional team and one of our senior operations managers. Each manager’s mobile device is fully equipped with a suite of software programmes, enabling them to monitor and measure compliance with your specification, including health and safety, cleaning standards, proof of task completion or proof of attendance.

Our experts are:

Reliable

Knowledgeable

Accountable

Innovative

Progressive

Quality Audits

In addition to daily informal inspections, our managers conduct thorough audits using a formal quality inspection system to maintain the highest cleaning standards.

Our advanced cleaning management system enables us to create bespoke audits tailored to the specific needs and characteristics of each site. During these audits, items are scored against our stringent standards, generating a detailed performance report. This report includes recorded observations, comments and supporting photographs, ensuring complete transparency and accountability in maintaining exceptional cleaning results.

We focus extra attention on the key areas of the building that need more frequent and detailed inspections..

As part of our cleaning management system, these results are instantly available on our Customer Portal. The portal allows you to compare performance over several months and view individual audit reports with ease.