Pride in our people
As a family led business we care about our people. We recruit honest, conscientious and reliable staff who share our values and want to work for us long term.
The way our people perform is vital to your experience as a client and to the success of our business. We ensure they are trained, valued and rewarded accordingly. As a result we experience very low staff turnover. The vast majority of our senior staff started out with us as cleaning operatives – they understand the job that has to be done. They take pride in supporting and developing their colleagues and are committed to constantly improving the service we give you.
Lee Andrews
CEO
Part of the DOC family since:
1980
Danny Andrews
Managing Director
Part of the DOC family since:
1983
Lee T Andrews
Director of Operations
Part of the DOC family since:
2005
Jamie Bull
Finance Director
Part of the DOC family since:
2005
Jane Malone
HR Director
Part of the DOC family since:
2018
David Brown
Commercial Director
Part of the DOC family since:
2022
People and Culture
Recruitment
We recruit, employ and promote staff at all levels solely on the basis of ability and suitability.
Training & Development
We offer all our employees bespoke training at our BICSc-accredited training hub, located at Canary Wharf.
Living Wage Foundation
We are a Living Wage Foundation (LWF) Recognised Service Provider. As such, we pay all our employees, at or above the LWF hourly pay rate.
Recognition & Reward
Through our ‘Beyond Cleaning’ reognition programme we celebrate success within the workforce to provide staff with rewards at all levels of the business.
Staff Welfare
Our ‘My DOC’ initative ensures the workforce have a voice and implement schemes such as; virtual GP Access; trained mental health first aiders, financial advice, domestic abuse support an awareness (EIDA).
Equality, Diversity & Inclusion
Working with the ENEI, we aim to ensure our workforce is truly representative of all sections of society and for each employee to feel respected.
Employment Opportunities
As a friendly, family-run company we are proud of the quality of our employees and services. We value hard work, success and dedication. Staff with these qualities will get opportunities to progress.
We have c1,500 employees and continue to recruit people who share our commitment and passion.
DOC employees are…
Training & Staff Engagement
The company operates a robust training and staff engagement system which utilises the power of industry innovators, UhUb, in order to deliver a wide range of training content right to the operative’s mobile device. By combining UhUb with our own in house training, along with other accredited training such as BICSc and IOSH, we’re created a platform to deliver whole workforce training that rewards and engages staff throughout the business. Available on any device, at any time, the system provides us with a number of benefits over traditional training methods;
Whole workforce training
We’re able to deliver whole workforce training through a streamlined and consistent approach, with a structured learning path for all levels of employees.
Recognition & Reward
UhUb provides visibility of progress, ensuring that staff can be recognised for their achievements and participate in prize draws throughout the year.
Engagement
At the touch of a button the company has the ability to engage with any staff member via messages, videos and documentation that are available instantly.
Reporting
With full visibility through UhUb’s real-time report suite, we always know what training has been achieved by each individual. In addition, every employee has access to their ‘progress’ documenting all training completed.
Approved Content
Through our training programme we can offer a variety of accredited and approved content, including City & Guilds, BICSc, IOSH etc. to ensure that each category of employee has the requisite skills.
Bespoke Learning Path
Through modular courses and content, we are able to create a bespoke learning path for different levels of employees to ensure that all staff have the opportunity to progress with DOC.
Our Accreditations
