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Let’s Not Undermine Our Industry’s New-Found Reputation
Their businesses may not have fared so well – high street retail, hospitality and managed offices where tenants have left…
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Sustainability – It’s Addictive
To lend weight to our efforts, we have just created our first senior Sustainability post in the company with the…
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Supporting ‘Build Back Better’
Over the last fifteen years, the terms CSR, the environment, and sustainability have featured prominently, and often interchangeably, in the…
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Three Cheers for Careers in the Cleaning Industry
These guys are loyal and valued members of the DOC family and it made me stop to think: ‘How many…
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Technology – The New Reason to Join The Cleaning Industry
I ask, because whenever you quiz someone as to how they ended up in cleaning, they almost always say it…
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Technology & Training – Let’s Not Waste The Opportunity
If there was ever an industry suited to online training, it is cleaning, possibly the most labour-intensive industry on the…
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Helping The Arts Sector Reopen With Confidence
At DOC, we have a strong involvement in this sector and have witnessed the frustration of clients trying to balance…
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How Will Working From Home Affect Our Industry?
Okay, so his company might be one that drives its staff pretty hard, but I have also heard that Barclays…
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Congratulations Are in Order!
Congratulations to Paul Thrupp and the BCC who have led this initiative. It really does herald a brighter future for…
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Reasons to Be Cheerful
The number one priority this year for DOC and the wider cleaning industry must surely be the protection of jobs…
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The Human Challenge of Cleaning In a Pandemic
The pride in delivering a service across hundreds of locations, day after day, through hundreds of committed staff. If you…
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Here to Stay?
During 40 years of working in the cleaning industry, neither I, nor the 1500 staff who make up our family…
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How Will Clients Respond to Our Heroic Effort
Prior to lockdown we donned spacesuits to decontaminate buildings. During lockdown we maintained a hygienic workplace for organisations whose buildings…
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In Praise of Contract Cleaning
Number one, we are on the front line, the fourth emergency service as I heard another colleague put it. For…
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Returning Staff to Work in Private Sector Buildings
The City of London is still eerily quiet. I hear office-based workers interviewed in the media saying, ‘We’re not returning…
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High Level Representation For Our Industry – Coming Soon?
The aim is to give the industry a voice in Parliament, allow it to influence discussions, debate and pose questions,…
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The ‘Good Work Plan’ – Should We Be Alarmed?
In April 2020, this legislation comes into force, and it contains one requirement that may pose a significant challenge for…
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The Apprenticeship Levy – How Do We Turn It Into a Positive For Cleaning
As reported in the press, did anyone see the recent article about the Chartered Institute for Personnel Development’s report on…
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How Do You Spread Best Practice in Commercial Cleaning?
I was recently invited to contribute to a publication called The Parliamentary Review on the subject of best practice in…
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One Team Approach
Cleaning is often seen as the Cinderella of all support services. Carried out, in the main, when there is no-one…
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Why Not Have Just One Minimum Pay Rate?
Pressure continues to rise on pay rates, particularly here in London and the South East. It is becoming virtually impossible…
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The Value of a Good HR Strategy
IT has never been easy to retain good staff in cleaning. For reasons we know only too well, cleaning is…
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Letting Apps Take The Strain
Not a day goes by without a reminder of how smartphones, along with the technology loaded onto them, have raised…
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Solving The Recruitment Challenge
Last month I suggested that recruitment in cleaning was a two-part challenge. The first part was PR. I said that both…
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DOC Cleaning Attends Afforestation Event
Last Thursday, our team attended Bunzl’s Sustainability and Afforestation Event in Nottinghamshire, an inspiring day dedicated to environmental sustainability and…
DOC Life – Vol 7
In this edition, we take a moment to recognise our team’s achievements over the past year, from commercial successes to…
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How Retail Store Cleanliness Impacts Customer Loyalty
Retail store hygiene plays a crucial role in driving sales and building customer loyalty. A clean and well-maintained store creates…