1972
Partnership formed
in 1972 our was formed by Bob Andrews and Dave O’Connor. It has remained family run ever since
A family company with traditional values
Our company was established in 1972, as a small family business. Over fifty years later, we have grown considerably and now have over 1,300 staff and annual turnover in excess of £28m. We remain an independent, family led business with an emphasis on exceptional standards, trusted relationships, and traditional values. In addition, we are always looking to improve, progress and innovate.
Operating predominantly in London and the Southeast, we have now expanded to provide managed services throughout the whole of the UK.
Our core job is cleaning buildings – to an exceptional standard. But we are also polishing the image and reputation of our clients, creating a healthier, safer, more attractive, welcoming, and efficient environment for all staff, customers, and visitors. The bottom line is – a cleaner property is a more productive and profitable property.
Our clients really value our approach and the quality of our work. Several of them have been with us for more than 40 years. We are proud to count some of the world’s most iconic buildings, businesses, museums, and tourist attractions in our growing portfolio.
Since day one, everyone at DOC has endeavoured to uplift and empower our people and communities through training, charitable causes, employee welfare schemes, and environmental initiatives.
To broaden our positive impact within our society, we have built a robust strategy development plan. Aligned to the UN Sustainable Development Goals (SDGs) our sustainability strategy, Beyond Cleaning, includes long-term goals which will ensure that we make tangible, transparent and reportable progress year-on-year.
In everything we do, we aim to fulfil our purpose to provide positive experiences and safer spaces, will shape our everyday actions and DOC Cleaning Limited is fully committed to carrying out business fairly, honestly, and ethically across all business activities with our various stakeholders.
1990
BICSc Corp. Membership
DOC’s relationship with BICSc is formed with Corporate Membership
1995
ISO 9001 Achieved
The company was awarded with the ISO 9001 accreditation, demonstrating our commitment to quality
2002
Ltd Company
After 30 years as a partnership, the company is incorporated at a limited company.
2008
Royal Warrant
It was with great pride that the company were awarded with a Royal Warrant to Her Majesty The Queen.
2014
Living Wage Foundation
Company becomes a recognised service provider of the Living Wage Foundation
2015
1,000+ Employees
Company celebrates over 1,000 people being part of the DOC family
2017
Turnover £20m +
Company turnover exceeds £20m per annum for the first time
2019
Planet Mark
Partnership with Planet Mark is formed by reporting Carbon Footprint and Social Value
2022
Celebrating 50 Years
Still family owned, the company celebrates its 50th anniversary
2022
Beyond Cleaning
Company launches their strategy, Beyond Cleaning, detailing the plan for a more sustainable future.
Our Philosophy
We are essentially a cleaning company, and our job is to clean customer’s premises up to the highest standards. We do this with much pride and great passion and place great emphasis on the following key elements.
Relationships
As a family led business, we work hard to develop and maintain long-term relationships based on high levels of trust and personal commitment. We apply this to both our clients and our operatives, many of whom have been with us for decades.
Excellence
We set very high standards and we do not cut corners. Staff are educated to consistently deliver a quality service – nothing less is acceptable. If something does not match expectations, we will put it right quickly without quibbling.
Our people
The way our people perform is vital to your experience as a client and to the success of our business. We ensure they are trained, valued, and rewarded accordingly. For your peace of mind, we use technology by uComply, the UK leader in ID & Visa verification.
Progress
As in any business if you stand still, you will soon fall behind. We keep everything we do under constant review. We pride ourselves on using the best and most innovative technology and materials, and ensuring our staff are fully up to date with comprehensive training and education on the latest advances to our industry.
Purpose
To provide positive experiences and safer spaces
Vision
To become the leading cleaning company fulfilling our objective to establish long-term partnerships based upon trust, honesty, reliability and dedication
Mission
To consistently provide a high-quality service built upon long-term relationships and which fully incorporates our Company’s Values and Principles
Values
We are passionate about what we do with emphasis on establishing partnerships, delivering excellence of service, developing our people and continuously improving our service
Principles
To ensure our clients operate in a hygienically clean environment, making them safer and their premises more welcoming and to provide a sustainable service to both protect and enhance their reputation and image
Our people make our company
As a family-led business we care about our people. We recruit honest, conscientious and reliable staff who share our values.
Our Accreditations
