Welcome to DOC Life, Volume 12 – our quarterly update on everything happening across the organisation. This edition focuses on January to March 2026, showcasing the exciting start to the new year. It celebrates employee milestones while also showcasing hands-on initiatives, including our visit to Mudchute Farm!
Newsletter Highlights
Here are some of our highlights from the latest edition of DOC Life:
Leadership Reflection
Our Joint Managing Director, Lee Andrews, began DOC Life, Volume 12 giving an overview of what to expect, and what DOC has been doing.
This edition gives a range of updates reflecting the continued evolution of the business, from strengthening our teams to expanding our impact across the communities we support.
A key focus this quarter has been our people. We’ve welcomed new colleagues while continuing to invest in development, progression and building a strong, supportive working culture.
Alongside this, we’ve made further progress in enhancing our operations, particularly through compliance and the use of technology to deliver consistent, high-quality service.
Our ESG initiatives continue to grow, with hands-on activities, partnerships and industry recognition contributing to our wider Beyond Cleaning commitments.
Progress across DOC is driven by the collective effort of our teams. Thank you to everyone for the role you play in moving us forward.
Celebrating Our People
Recognising long service remains an important part of our culture. This quarter, we proudly celebrate several key milestones.
Charlotte Notley, our Contract Support Administrator, has reached five years with DOC, Jhon Sanchez celebrates nine years of service as Operations Manager, Nelson De Jesus Ocampo Rivera surpasses 10 years at The National Gallery, and Jacky Blayney celebrates an impressive 15 years with the business.
These milestones highlight the importance of dedication, trust, and experience. Congratulations to all, and thank you for your continued contributions.
Congratulations, Ledimar!
We’re proud to share that our Compliance Manager Ledimar Uliano, achieved her NEBOSH certification, a globally recognised qualification in health and safety.
This milestone strengthens our compliance capability and reinforces our commitment to maintaining safe, compliant environments across all sites.
Investing in professional development remains central to our approach, ensuring we continue to deliver reliable, high-quality services for our clients.
ESG in Action
Our ESG initiatives continue to make a meaningful impact across communities and the environment.
Highlights this quarter include:
- A volunteering day at Mudchute Farm, supporting local community spaces through hands-on work
- Attendance at the edie Awards, showcasing progress in sustainable workwear through collaboration with partners
- Delivery of a Bright Futures careers talk, promoting opportunities within the facilities management sector
- Recognition of a team member as a Waste Warrior, achieving an 86% recycling rate on site
- Supporting colleagues running the London Marathon to raise funds for Grove Cottage
- Delivering a gifted clean for Grove Cottage, helping prepare their new facility for opening
These initiatives reflect our commitment to creating positive environmental and social impact alongside our core services.
National Living Wage Update
From April 2026, the National Living Wage increased to £12.50 per hour, supporting workers with the rising cost of living.
As a recognised Living Wage Employer, we remain committed to fair pay and ensuring our colleagues are supported financially.
We continue to work closely with clients to implement these changes effectively, ensuring long-term sustainability for both our teams and our services.
Share Your Story With Us
We encourage our teams to share their stories and achievements for future editions of DOC Life.
If you have something to contribute, please speak to your Line Manager to find out how you can be featured in the next issue.