The Green Store represents a unique, specialist facility, requiring a carefully considered approach aligned to both its function and the National Theatre’s wider standards.

The Green Store 

The National Theatre Green Store operates as a specialist warehouse supporting production activity, housing stage props, set materials and critical assets used across performances.

Unlike high-footfall public spaces, the environment demands a more controlled and sensitive approach to cleaning, where preservation is as important as presentation.

As part of the wider National Theatre contract, our delivery at the Green Store meets the management structure, communication processes and quality standards established across the estate, providing a consistent service model.

The challenge

Delivering cleaning services within the Green Store presented a number of operational complexities.

Key challenges included:

• Storage of sensitive and high-value production assets
• The need for effective dust control to preserve materials
• Limited suitability for wet cleaning methods
• Constantly evolving layouts driven by production requirements
• The need to align cleaning with operational and logistical activity

A standard cleaning approach would not have been appropriate, highlighting the need for a tailored, specialist solution.

Our solution

We developed a bespoke cleaning specification, designed to align with both the operational use of the Green Store and the wider National Theatre estate.

A tailored cleaning approach

We implemented a controlled, low-impact service suited to a sensitive storage environment:

• Dry sweeping introduced as the primary cleaning method to effectively manage dust without introducing moisture
• Periodic machine scrubbing scheduled to maintain floor condition
• Cleaning frequencies aligned to actual site usage and operational demands

Consistent service delivery

Our method ensures full alignment with the wider contract:

• Integration within the National Theatre’s central management structure
• Consistent reporting, communication and quality assurance processes
• Flexible service delivery to adapt to changing storage layouts and production activity

Protection-led service

Cleaning is delivered with a clear focus on asset preservation:

• Operatives trained to work carefully within a specialist storage environment
• Methods designed to minimise disruption to stored items
• A balance between maintaining cleanliness and protecting high-value assets

The results

Our approach at the Green Store has been an effective solution aligned to the operational needs of a specialist warehouse environment. Able to protect sensitive assets while maintaining consistent standards and efficient service delivery.

Focusing on dry cleaning and dust control has supported the long-term preservation of stage props, set materials and production assets, ensuring cleanliness without introducing unnecessary risk. Paired with, the use of low-impact, controlled cleaning techniques has significantly reduced the potential for damage within the storage environment.

Cleaning delivery is also closely tailored to actual site usage, ensuring resources are deployed efficiently and unnecessary activity is avoided. While maintaining a clean, well-managed environment.

A scalable approach

Our work at the Green Store demonstrates how cleaning services can be adapted across different environments within a single estate.

By tailoring delivery to the specific requirements of each site, we are able to maintain consistent standards while responding to varying operational needs.

This scalable model ensures that whether operating in high-footfall public spaces or specialist storage facilities, our services remain efficient, controlled and aligned to client priorities.

Find out more

We are a family-owned business with over 50 years of experience delivering professional cleaning services, with a portfolio spanning cultural landmarks, corporate headquarters and commercial spaces across the UK.

As we continue to grow, we remain committed to building trusted partnerships, investing in our people and innovating for a cleaner, more sustainable future.

See here our full case study: The National Theatre Green Store Case Study

We work with clients to review existing arrangements and identify practical, scalable improvements that deliver long term value. Contact us today to start the conversation.

To learn more about our partnerships, check out further case studies.