Welcome to DOC Life, Volume 10 – our quarterly update on everything happening across the organisation. This edition focuses on July to September 2025, from the roll-out of new technologies and internal systems to award, industry recognition and fundraising initiatives.
Newsletter Highlights
Here are some of our highlights from the latest edition of DOC Life:
Remembering Lynda
It is with great sadness that we share the news of the passing of our dear colleague, Lynda Thatcher, following a long and courageous battle with illness.
Lynda was a valued member of the DOC team for many years, and her warmth, dedication, and relentless love for Tottenham Hotspur touched everyone who had the pleasure of working with her.
We will fondly remember her for her kindness and positive spirit. Lynda’s contribution to DOC and the friendships she built along the way leave a lasting legacy.
Our thoughts are with her family and friends at this difficult time.
Beyond Cleaning Award Winners: Recognising Excellence
We’re delighted to celebrate the achievements of our recent Beyond Cleaning award winners. Each individual has shown exceptional dedication and embodiment of the spirit of DOC Cleaning.
Congratulations to:
- In July, Sonia de Abreu Faria, Supervisor at the National Theatre, played a key role in the smooth mobilisation of this high-profile contract. Peers at the National Theatre also nominated Jorge Giraldo Laverde for the Employee of the Month award.
- Jose Cavallaro, Head of Learning, Development and Quality, received August’s award. The team chose Jose for his commitment to developing our people and strengthening DOC’s learning culture.
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In September, Tamara Cabey, Supervisor at Evelyn Partners and Smith and Williamson, was recognised for her role in introducing a new system to improve waste management practices.
Planet Mark Re-accreditation: Our Seventh Year
We are pleased to confirm that DOC Cleaning has achieved Planet Mark Certification for the reporting period 1 April 2024 to 31 March 2025. This is our seventh year in succession. The certification reflects our long-standing commitment to sustainability, accountability and creating positive impact.
Planet Mark has become a trusted partner within our Beyond Cleaning strategy, helping us measure our performance, set clear objectives and ensure that sustainability runs through every part of our operations. Planet Mark certification provides a clear framework for accountability and improvement. Each year we work with their team to review our performance, expand the boundaries of our reporting, and ensure data accuracy.
SMI Award: Recognition for Sustainability Award
DOC Cleaning proudly received SMI’s Recognition for Sustainability Award.
The ceremony took place during SMI’s inaugural ESG Exhibition on 4th September at BMA House in London. The award reflects our ongoing commitment to embedding sustainability at the heart of our business and showcases the power of collaboration in driving lasting impact.
SMI created the ESG Exhibition as a new platform for customers, suppliers and partners. It brought people together to share ideas, celebrate achievements and drive progress in the sustainability space. The event highlighted organisations taking real, measurable steps toward positive change. It also offered the chance to learn from one another’s journeys.
Share your story with us
We’d like to welcome our teams to put forward any stories that may be of interest to the DOC family.
Please get in touch with your Line Manager to find out how you can contribute to our next edition.